Your privacy matters to us. This Privacy Policy explains exactly what personal data slo16 collects from players in Pakistan and internationally, how that data is used, who it may be shared with, and what rights you hold over your own information.
Six core principles that define how slo16 handles every piece of data entrusted to us by our players across Pakistan and beyond.
Every data exchange between your device and slo16's servers is protected by industry-standard 256-bit SSL/TLS encryption. Your financial details and personal information travel securely at all times.
slo16 does not sell, rent, or trade your personal data to unaffiliated third parties for marketing purposes. Your information is used solely to provide, improve, and secure our services to you.
Data collected by slo16 is used only for the specific purposes outlined in this Policy. We do not repurpose your data in ways that are incompatible with the original reason it was collected .
slo16 only collects the minimum data necessary to deliver our services, meet regulatory obligations, and keep your account secure. We do not collect data speculatively or without a clear lawful purpose.
You have the right to access, correct, export, restrict, or request deletion of your personal data held by slo16. Submit a request to our support team and we will respond within 30 days.
slo16 processes personal data in compliance with applicable international privacy frameworks and our licensing obligations, including AML/KYC requirements that apply to all licensed gaming operators.
Important Notice: This Privacy Policy ("Policy") applies to all personal data processed by slo16 ("slo16", "we", "us", "the Company") in connection with your use of the slo16 platform at slo16.im. By registering an account or using our services, you acknowledge that you have read and understood this Policy. Please read it carefully before submitting any personal information.
1.1 slo16 is Pakistan's premier online cricket betting and casino platform, providing real-money gaming services to adult players (21+) in PKR. As the data controller, slo16 is responsible for the personal data you provide when registering, depositing, wagering, or communicating with our support team.
1.2 This Policy applies to all personal data collected through:
1.3 This Policy does not apply to third-party websites, payment providers, or game software platforms that may be accessible through or linked from the slo16 platform. Each of those third parties operates under its own privacy policy, and we encourage you to review those policies independently.
2.1 slo16 collects the following categories of personal data, depending on how you interact with the platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, nationality | Registration & KYC verification |
| Contact Data | Email address, mobile number, city (e.g. Karachi, Lahore, Islamabad) | Registration & support interactions |
| Financial Data | JazzCash / EasyPaisa account numbers, bank account details (HBL, UBL, Meezan), transaction history | Deposits, withdrawals & KYC |
| Gaming Data | Betting history, game session logs, win/loss records, bonus usage | Throughout use of the platform |
| Technical Data | IP address, device type, browser, operating system, login timestamps | Automatically on site access |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | When contacting support |
| Marketing Data | Promotional preferences, opt-in/opt-out status, campaign interaction | When opting in to communications |
2.2 slo16 does not collect or process special categories of sensitive personal data (such as biometric data, health data, or religious beliefs) unless specifically required by applicable KYC regulations in exceptional circumstances, in which case your explicit consent will be obtained.
3.1 Directly from you: The majority of personal data we hold is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to a promotional offer.
3.2 Automatically: When you access the slo16 platform, our servers automatically record technical data including your IP address, device identifiers, browser type, referring URL, pages visited, and session duration. This data is collected via server logs and cookie technologies described in Section 9.
3.3 From third parties: slo16 may receive personal data from third-party identity verification providers (for KYC), payment processors (such as JazzCash and EasyPaisa transaction confirmations), fraud prevention services, and publicly available sources where permitted by law. Any third-party sourced data is handled with the same standard of care as data collected directly.
3.4 From your activity on platform: Your gaming behaviour, wagering patterns, deposit frequency, and session characteristics are recorded as part of normal platform operation. This data is used for responsible gaming monitoring, fraud detection, and service personalisation.
4.1 slo16 processes your personal data for the following purposes:
5.1 slo16 processes your personal data on the following legal grounds:
5.2 Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw marketing consent, use the unsubscribe link in any marketing email or contact our support team.
6.1 slo16 does not sell your personal data. We share personal data only in the following limited circumstances:
6.2 All third-party service providers are contractually required to process your data only on slo16's instructions, to maintain appropriate security measures, and not to use your data for their own independent purposes.
ℹ️ AML Disclosure: As a licensed gaming operator, slo16 is legally required to report certain transactions and suspicious activity to relevant financial intelligence authorities. This reporting obligation takes precedence over normal confidentiality commitments, and we cannot notify you in advance of any such report where doing so would constitute "tipping off" under applicable AML legislation.
7.1 slo16 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, plus any additional retention periods required by law or our licensing obligations. The following general retention periods apply:
7.2 When personal data is no longer required and no legal retention obligation applies, slo16 will securely delete or anonymise that data so it can no longer be attributed to you as an individual.
8.1 slo16 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include:
8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, slo16 will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach.
8.3 While slo16 takes all reasonable steps to protect your data, no internet transmission is 100% secure. You also have a responsibility to keep your account credentials confidential and to notify us immediately at [email protected] if you suspect any unauthorised access to your account.
9.1 slo16 uses cookies and similar tracking technologies to operate the platform, remember your preferences, detect fraud, and — where you consent — to measure marketing performance. The categories of cookies we use are as follows:
9.2 You can manage your cookie preferences at any time via the cookie settings panel available on the slo16 platform. You can also control cookies through your browser settings, though disabling strictly necessary cookies may affect the functionality of the platform.
9.3 slo16 does not use cookies to build profiles for sale to third-party advertisers, and we do not permit third-party ad networks to place tracking cookies on the slo16 platform without a direct service relationship.
10.1 Depending on your jurisdiction, you may hold the following rights in relation to your personal data held by slo16:
10.2 To exercise any of the above rights, please contact our support team via live chat or by emailing [email protected] with the subject line "Privacy Rights Request". We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days.
10.3 slo16 will not charge a fee for processing privacy rights requests unless they are manifestly unfounded, excessive, or repetitive, in which case a reasonable administrative fee may apply. We reserve the right to request proof of identity before processing any request to ensure your data is not disclosed to a third party.
11.1 slo16 strictly prohibits access to its platform by individuals under the age of 21. We do not knowingly collect personal data from persons under 21 years of age. Our registration process includes date-of-birth verification, and all accounts are subject to documentary age verification (KYC) before withdrawals are processed.
11.2 If slo16 discovers or is notified that personal data has been collected from a person under the age of 21, we will immediately suspend the account, delete the personal data, void any associated bets or winnings, and report the matter to the relevant authorities where legally required.
11.3 If you are a parent or guardian and believe that a minor under your care has registered on slo16, please contact us immediately at [email protected]. We take underage gambling very seriously and will act on all such reports promptly.
⚠️ 21+ Only: The slo16 platform is strictly for adults aged 21 and above. Age verification is mandatory before any withdrawal is processed. All accounts suspected of being operated by a person under 21 will be suspended immediately pending investigation.
12.1 slo16 operates under an international gaming licence and may transfer your personal data to countries outside Pakistan in the course of providing our services. Such transfers may occur when data is processed by our hosting infrastructure, KYC providers, game software platforms, or payment processors located abroad.
12.2 Where personal data is transferred internationally, slo16 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under our licensing jurisdiction. These safeguards may include standard contractual clauses, data processing agreements, or transfers to jurisdictions with recognised adequate data protection frameworks.
12.3 You may request details of the specific safeguards applied to international transfers of your data by contacting [email protected].
13.1 slo16 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where we introduce a new purpose for processing, change how long we retain your data, or add a new category of data sharing — we will notify you by email to your registered address and/or via an on-site notification banner at least 14 days before the changes take effect.
13.2 The current version of this Privacy Policy will always be published on this page at slo16.im/privacy-policy, clearly marked with the version number and effective date. We encourage you to review this Policy periodically to stay informed of how slo16 protects your data.
13.3 Your continued use of the slo16 platform following the effective date of any amended Policy constitutes your acknowledgement of the changes. If you do not agree with the revised Policy, you should cease using slo16 and request account closure.
14.1 If you have any questions, concerns, or complaints regarding this Privacy Policy or the way slo16 handles your personal data, please contact our Data Protection team using the following details:
14.2 slo16 is committed to resolving all privacy-related concerns promptly and fairly. If you are not satisfied with our response to your complaint, you may have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction.
14.3 For responsible gaming concerns, including self-exclusion requests or account closure, please contact support via live chat for the fastest possible response. Our Responsible Gaming team operates around the clock in both English and Urdu.
Last Updated: 1 January 2026 — Version 2.4. This Privacy Policy supersedes all previous versions. By continuing to use slo16 after this date, you acknowledge that you have read and accepted this Policy in full.
We've built slo16 with privacy at its core. Ready to experience Pakistan's most trusted cricket betting and casino platform — fully secured with 256-bit SSL and backed by 24/7 support in Urdu and English? 21+ only. Please play responsibly.